1024

Emergency Telephone Number

210 668 2222

Telephone Customer Service

Since their inception, the two companies maintain a socially responsible environment for their clients and their suppliers. In 2019:

  • The operation and maintenance company “Attikes Diadromes S.A.” managed 25,613 incidents, with an average response time of 6 minutes.
  • The Customer Telephone Service (CTS) of “Attikes Diadromes S.A.” received 324,982 calls, which were answered in an average of 1’ 42’’, while 6,634 outgoing calls were made.
  • 95.5% of the users were very satisfied/satisfied with the service and the behaviour of the CTS personnel.
  • 99.5% of the users were very satisfied/satisfied with the behavior of the Toll personnel.

The two companies have 5 ISO Certifications.